At Sugar Creek Gardens, we strive to grow high quality, healthy plants that are true to name. Your success is our success. Follow the care instructions for your plants and they should thrive.
We guarantee our hardy shrubs and trees for full replacement 60 days from time of purchase. A replacement plant will be given. After 60 days we will extend our guarantee for 4 months for 1/2 the original price. If a replacement plant of identical price and/or similar size is not in stock, the purchaser will be issued a credit. No cash refunds or credit card adjustments will be issued on perished plants. Receipts, along with dead plant or photo must be presented for merchandise credit due to loss of plants.
Sugar Creek does not guarantee perennials, vines, roses, ornamental grasses, ferns and houseplants, annuals, herbs and vegetables. If you are having trouble with any of these plants, please call us immediately. Usually we can figure out the problem and get your plant to thrive.
TREES, SHRUBS AND ROSES PLANT RETURN POLICY
PERENNIALS, VINES, ANNUALS, TROPICALS, FERNS, HOUSEPLANTS, SEASONAL PLANTS
MERCHANDISE (NOT PLANTS) RETURN POLICY
MANNER OF REFUND
Returns will be refunded in the following manner: